Welcome to Men Wear Shop’s FAQ section. We’ve compiled answers to the most common questions about our premium athletic and streetwear products, shipping policies, and more. Whether you’re a fitness enthusiast, boxing professional, or style-conscious individual, find the information you need below.
Product Questions
What types of products does Men Wear Shop specialize in?
We specialize in high-performance athletic wear and contemporary streetwear for men, including:
- Boxing essentials (gloves, hand wraps, knuckle guards)
- Compression wear and training gear
- Streetwear staples (hoodies, sweatshirts, jackets)
- Bottoms and leggings for training
- Headwear and accessories
How do I choose the right size for boxing equipment?
Each product page includes detailed sizing charts. For boxing gloves, consider your hand circumference and weight class. Hand wraps typically come in standard lengths (180″ being most versatile). When in doubt between sizes, we recommend sizing up for comfort during training.
Are your compression garments suitable for intense training?
Absolutely! Our compression line is engineered for high-performance athletes, featuring moisture-wicking fabrics, strategic seam placement, and graduated compression to enhance circulation during intense workouts.
Shipping & Delivery
What shipping options do you offer?
We provide two convenient shipping methods:
- Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 days after dispatch with full tracking
- Free Shipping: Via EMS for orders over $50, delivered in 15-25 days after dispatch
Do you ship worldwide?
Yes! We ship globally to fitness enthusiasts and style-conscious men everywhere, excluding some remote areas in Asia and other locations. Our Philadelphia-based team has streamlined international delivery to serve our global community.
How can I track my order?
You’ll receive tracking information via email as soon as your order ships. Use this to monitor your package’s journey from our warehouse to your doorstep. All standard shipments include detailed tracking.
Returns & Exchanges
What is your return policy?
We stand behind our products with a 15-day return policy from the date of delivery. Items must be unworn, unwashed, and in original packaging with tags attached. Some boxing equipment may have specific return requirements for hygiene reasons.
How do I initiate a return?
Email our customer service at [email protected] with your order number and reason for return. We’ll provide return instructions and address. Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
How long do refunds take to process?
Once we receive your return, please allow 3-5 business days for inspection and processing. Refunds are issued to your original payment method and may take additional time to appear in your account depending on your financial institution.
Payment & Account
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, JCB) and PayPal for secure, convenient checkout. All transactions are encrypted for your protection.
Do you store my credit card information?
No. For your security, we never store full credit card details on our servers. All payments are processed through PCI-compliant payment gateways.
How do I update my account information?
Log in to your account on our website to update shipping addresses, email preferences, and other personal details. For security reasons, some changes may require verification.
Additional Questions
Are your products suitable for professional athletes?
Yes! Our Boxing Essentials and Equipment lines are designed to meet professional standards, while our streetwear combines athletic functionality with contemporary style. Many of our customers are competitive athletes who demand performance gear.
How can I contact customer service?
Our Philadelphia-based team is available via email at [email protected]. We typically respond within 24 hours on business days. For faster service, include your order number in your inquiry.
Do you offer discounts for bulk orders?
We occasionally offer promotions and bundle deals, especially on our Best Sellers and Featured collections. For large quantity orders (10+ items), please contact us directly for potential wholesale pricing.
Didn’t find your answer? Our customer service team is ready to help at [email protected] or visit our Philadelphia headquarters at 4764 Pheasant Ridge Road, Philadelphia, US 19104.
Men Wear Shop – Where athletic functionality meets contemporary style.